Overview:

Introduction

What information do we collect?

How and why do we collect your information?

How do we store, use, share and disclose your data and personal information?

How do we communicate with you?

How do we use cookies?

Requesting your data.

Removing your data.

Contact details.

 

Introduction

 

Our privacy policy is there to reassure you that we take your privacy seriously and make every effort to safeguard your data. As such, we have to stay updated with the ever changing environment of the internet and we reserve the right to make changes to this privacy policy at any time.

 

We kindly ask that you review this policy now and then as upon updating the web page the new policy takes immediate effect. You will be notified if we make any material changes to this policy so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

What information do we collect?

 

We collect any information you have entered on our website. This includes email address, telephone number, name, comments, members profile details and preferences, and any other information you have submitted purposefully through the features of our website.

 

We also automatically collect data on how our website is used and related information via cookies, see our ‘how we use cookies’ section below.

 

How and why do we collect your information?

 

We collect your information through our contact form, our membership signup and profile pages and through cookies used on our site. Your information will only be used for the reasons set out in this policy. The reason we collect both non-personal and personal information is primarily to help us communicate with our users (See ‘How do we communicate with you’) but also to provide feedback and analytics on the functionality of our website.

 

How do we store, use, share and disclose your data and personal information?

 

Our website is hosted through the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We also use third party applications such as mailchimp to keep track of all our user data.

 

Aside from that we do not share or disclose any of our users data with anyone outside of Fire and Iron Productions Ltd. without express consent.

 

How do we communicate with you?

 

On occasion we will contact you through any of the details you have provided for us, via email, texts, calls, social media, or by post in order to:

 

• Notify you regarding your member account.

• Troubleshoot member account problems.

• Resolve a dispute.

• Send you promotional or marketing materials we feel will be beneficial or of value to you.

• Send updates about our company.

• Respond to your request for a quote and/or negotiate further contracts.

• Request any outstanding payment/s.  

• Poll your opinions through surveys or questionnaires.

• Contact you to enforce any agreement we have made with you.

 

How do we use cookies?

 

Our website uses cookies in a few ways. The first are necessary for the website to function, and we can’t get rid of them! They help run our members login, the contacts form and record members notification preferences. We also record whatever contact information you submit to us through our membership or contact forms in order to contact you for reasons as listed above.

 

Other cookies allow us to record information such as how many people visit our site,  how they reached our site and what parts of our site are the most popular. All the information these cookies collect is anonymous.

 

We use a few third party applications on our website, who may also use cookies to show you more personalised results.

 

To see a list of all the cookies on our site and their individual purposes, visit our Cookie Policy. You can set your browser to alert you of our cookies and even to turn them off, however this may result in reduced functionality of our website and less protection for you!

 

Requesting your data.

 

In compliance with GDPR we will disclose any information we hold about you upon your request. Once you have emailed us at info@fireandiron.org, please allow a few days for us to retrieve your data and send you the records.

 

Removing your data.

 

If you are not happy with us processing your data, please contact us at info@fireandiron.org and we will happily remove it from our database.

 

Contact information

 

If you have any questions or concerns about our policy, our contact information is as follows:

 

E: info@fireandiron.org

T: (+44)1702 864 259

 

Postal address:

Fire and Iron Productions Ltd,

Suite 9, Chichester House,

45 Chichester Road

Southend On Sea

Essex

England

SS1 2JU